At SENSHI, ensuring your utmost satisfaction is our primary focus. To reinforce this commitment, we provide a 30-day guarantee on every purchase.

Should you find yourself less than fully satisfied with your order for any reason, just reach out to us within 30 days and we'll take care of it. If you have a problem we will solve it. Rest assured, we back the quality of our products, allowing you to shop with confidence, knowing that we've got you covered.

❔FAQS

We work around the clock to ensure that no question goes unanswered. If you have any questions or concerns please feel free to contact us via email at: [email protected] or IG DM: @senshi.store

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Q: WHAT IS THE FIT OF YOUR CLOTHING?

A: Our clothing are True to Size. A 5'11, 136lbs model wears a size M. Please size up for an oversized Fit. 

Q: WHAT IS YOUR QUALITY LIKE?

A: We use the best materials for our items. Our tees are made of 100% Heavyweight 280GSM Cotton. Our hoodies are thick and made using a perfect cotton blend for maximum comfort, durability and print quality. Sewed seams are hidden and professionally done.

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Q: HOW DO I WASH SENSHI™ CLOTHING?

A: Please wash our clothing inside out in a cold wash, and air dry. Please do not put our tees in a dryer and do not iron our tees. Our tees are wrinkle free and do not need to be ironed.

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Q: HOW DO I TRACK MY ORDER?

A: Your tracking number(s) will be provided to you by email once all of your items have been shipped. When receiving your tracking number(s), please allow up to 3-7 days for it to be activated in the shipping company's system. 

Q: CAN I CANCEL MY ORDER? 

A: Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and we will issue you a full refund. All refunds will reflect in your account 24-48 hours after being issued.

We do not issue refunds once the order is in the PROCESS OF PRODUCTION or SHIPMENT. However, if your order has arrived you may submit a return/refund request to our email: [email protected] and we will be there to guide you through this.

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We appreciate your interest in SENSHI™️. At SENSHI™️, our fundamental value is dedicated customer service, and we are committed to ensuring the satisfaction of each and every customer. Feel free to contact us anytime!